Customers 2.0, Networked, Connected and Interactive

I’m back after a short and very unconnected holiday in St Lucia, an island I am very fond of for many reasons. I’m looking forward to getting back into the swing of writing more frequently and developing the other project I hinted about in a previous post. Stay tuned.

Lastly, I hope the title renaming doesn’t throw you off guard too much. To keep some consistency, I’ve titled this issue as planned with “Issue XX” removed. 

Digitally transforming digital organisations | Autonomous vehicles and the Caribbean

To start, some housekeeping. I’ll not publish this Friday as I’ll be taking a last-minute vacation for a few days this week. I’ll mostly be offline for well-deserved rest. Back to a normal schedule next week. Lastly, I’ve decided to ditch the issue number system before it becomes too unwieldy. Imagine Issue No. 14159265: ... Not good! It is for a good cause, however. I have something new I want to test over the coming weeks/months. I’ll let you know soon.

Democratising and demystifying how to do it: Value Proposition Design

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In trying to explain Digital Transformation to organisations that are interested in it, we technical people tend to lose sight of the big picture and confuse business leaders by burying the discussion in technical jargon, this is direct feedback I’ve received recently. In order to deal with this, I thought I’d try to demystify the subject, this is my first attempt.

… and a bonus, yay 😄

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Firstly, my apologies! Last weeks’ issue was prematurely sent due to my error. I hope you didn’t mind too much. I’ll strive to ensure that it doesn’t happen in the future. I value enormously the privilege I have to communicate with you directly and I would be horrified to learn I over stepped the mark.

Digital Transformation in action in the Caribbean

Hello everyone. Hope you enjoy this, slightly different issue.

After appearing on the ICT Pulse podcast, and writing about public transport in the Caribbean, I met up (online) with the CEO of RIDE Caribbean after writing about it. RIDE Caribbean is a startup hoping to do some of the things I’ve been talking about, and more! This week is an interview with Greggar Deterville, where we discuss some of the issues surrounding start-ups in this category, in the Caribbean and what the opportunities and difficulties are in reality, on the ground so to speak.

Democratising and demystifying the process

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In trying to explain Digital Transformation to organisations that are interested in it, we technical people tend to lose sight of the big picture and confuse business leaders by burying the discussion in technical jargon. In order to deal with this, I thought I’d try to demystify the Digital Transformation process, this is my attempt at that.

Why this looks like a case of disruption playing out in front of us

Back to some news and analysis before the next practical guidance. As ever, my goal is to introduce you to some of these notions and explain in simple terms how you can think about them going forward in your own Digital Transformation journey. I’m always available for consultation and would be happy to help out. Email me at info@dgtlfutures.com

Democratising and demystifying the process

If this email was forwarded to you, I’d love to see you onboard. You can sign up here:

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In trying to explain Digital Transformation to organisations that are interested in it, we technical people tend to lose sight of the big picture and confuse business leaders by burying the discussion in technical jargon, this is direct feedback I’ve received recently. In order to deal with this, I thought I’d try to demystify the subject, this is the first attempt.

An opportunity for digital platforms?

Good day to all, wherever you are.

As you may be aware, I was a guest on Episode 54 of the ICT Pulse podcast where I discussed the opportunity for ride-hailing services as an extension to public transport in the Caribbean. At the time I was researching and writing notes for an article I was going to publish on a blog, but I thought it fitted better here.

Long live Digital Transformation?

Good morning from Martinique

Sometimes these newsletters practically write themselves. With some effort and editing, I get them in to a state worth publishing and with my ideas fully fleshed out. Other times, I’m struggling to finish the writing and it's almost always for the same reason. My ideas aren’t fully baked yet. This is one of those, so I’m putting it out there for discussion, pushback and to get me to drive this thought forward.