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  • The slow demise of France-Antilles and Newspapers in the Caribbean

    What happens when atoms are turned into bits?Hurricane Dorian is looking increasingly dangerous and could impact the northern Bahamas or Florida as a Major Hurricane (Category 3+) as early as this weekend. My thoughts to my friends in those areas. Get your preparations finalised today! On to the update: After the announcement that the long-standing newspaper of the FWI was in real financial difficulty, I thought I’d take a look at the business model and why it failed, what can be done and how it should be a cautionary tale for newspapers throughout the Caribbean.

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    → 30 August 2019, 11:35
  • Follow-up to Part 9, Customers 2.0

    Digital Transformation and natural disastersCustomers 2.0 and the importance of word of mouth In trying to be brief and to simplify the customer’s journey to buying products in modern times, I think I may have not been as clear as I could have, which led to some confusion: This affects how customers behave in their consumption and how they discover new things. Here in the Caribbean, word of mouth is still a strong discovery tool, but it is becoming less and less relevant when we’re consuming more products and services online.

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    → 26 August 2019, 08:56
  • Part 9 - A 5 stage process for Digital Transformation

    Customers 2.0, Networked, Connected and InteractiveI’m back after a short and very unconnected holiday in St Lucia, an island I am very fond of for many reasons. I’m looking forward to getting back into the swing of writing more frequently and developing the other project I hinted about in a previous post. Stay tuned. Lastly, I hope the title renaming doesn’t throw you off guard too much. To keep some consistency, I’ve titled this issue as planned with “Issue XX” removed.

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    → 23 August 2019, 09:00
  • The Housekeeping Issue

    Digitally transforming digital organisations | Autonomous vehicles and the CaribbeanTo start, some housekeeping. I’ll not publish this Friday as I’ll be taking a last-minute vacation for a few days this week. I’ll mostly be offline for well-deserved rest. Back to a normal schedule next week. Lastly, I’ve decided to ditch the issue number system before it becomes too unwieldy. Imagine Issue No. 14159265: ... Not good! It is for a good cause, however.

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    → 13 August 2019, 09:30
  • Issue 26: Part 8 - A 5 stage process for Digital Transformation

    Democratising and demystifying how to do it: Value Proposition DesignIf this email was forwarded to you and you’re not signed up to receive it automatically, you can sign up for free here: Sign up now In trying to explain Digital Transformation to organisations that are interested in it, we technical people tend to lose sight of the big picture and confuse business leaders by burying the discussion in technical jargon, this is direct feedback I’ve received recently.

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    → 9 August 2019, 10:00
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